Customer Care

Need help? Email us here and we will be happy to assist you.

SHIPPING TIMES AND COSTS
  • Complimentary ground shipping on orders over $49 within 1 to 7 business days
  • Next-day and Express delivery options also available
  • Purchases are delivered in an jewelry box or pouch
PAYMENT METHODS

Elisha Marie accepts the following payment methods:

    • Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
    • Elisha Marie features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
    • PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.
    • KLARNA- Split your payments in four 

      If you're paying with Klarna, payment will be taken from your credit or debit card as soon as the order has been placed. If you have ordered a personalized item, the payment will also be taken at the time of ordering.

      For further information on Pay Later with Klarna, please click below

    • Split any purchase into 4 interest-free payments with Klarna
    • Shopify Payments- split your payments in 4 installments

 

Returns

All unused Jewelry in unoriginal packaging has a 15 day return period. With the exception of engravied, monogram, custom design and sale items which are a final sale. 

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