Shipping

EM Jewelry is handcrafted, therefore each piece has different shipping times. Shipping times can be found on each product listing. If you have a question, email me at hello@elisha-marie.com  

 

We offer free UPS shipping on every US order. To make your Elisha Marie purchasing experience as stress-free as possible, we also offer free return shipping on all orders from the US.

Because we make most items to order, time from order to delivery will vary depending on the item ordered. You will receive an email confirmation once your order ships.

INTERNATIONAL TAXES + DUTIES 

Prices reflected on Elisha Marie do not include taxes and duties. Customers are responsible for paying any taxes and duties due during package delivery. If a package is refused by the customer and is not returned to us, we're not liable or able to provide a refund. Please be informed on the destination countries Tax and Duty rates prior to purchasing.

  • Depending on where you live there might be added duties/ import costs when collecting your order (basically all destinations outside the USA). 
  • Please contact hello@elisha-marie.com at any time if a delivery date has passed the estimated delivery time, or if you have any other questions regarding shipping. Customs process can take up to 60 days. 
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    TRACKING ORDERS 

    When your order is ready to be shipped, you will receive a shipment confirmation e-mail with tracking information to the email address provided during checkout. Please check your spam folder as sometimes it can be misplaced. In addition, you can track your order by visiting Elisha-Marie.com and heading to the My Account section, login, and refer to your recent orders. 

    Elisha Marie is not responsible for lost or stolen packages. Please ensure you provide a correct and safe delivery location when purchasing with elisha-marie.com If you would like insurance on your package, you may select priority shipping, as USPS provides the customer $100 insurance for lost packages.

     

    GIFT WRAPPING
    Your order is packaged in a white EM  jewelry box and comes with a note card a sticker and wrapped in EM's positive affirmation tissue paper.
    Add a special note to your giftee during checkout and we'll do the rest.