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When you order a solid gold piece, you get a lifetime guarantee plus one free cleaning & polishing. If a stone comes loose, or a chain breaks, I got you! 
 14K Gold Fill & Gold Plated Jewelry comes with a 1-year guarantee on craftsmanship. 
 This includes: resetting or replacing a stone, fixing broken chains and fixing broken bands due to a defect in workmanship
 Repairs out of the normal wear and tear will have a small fee. 
 EM will cover the shipping costs, the repair and ship it back to you. From start to finish, please allow 2-4 weeks. 
 
CARE
 Wear it daily but handle with care. 
 Try to put jewelry on last after your daily beauty routine.
Perfumes, lotions, hairspray and cosmetics, have weird chemicals that jewelry doesn’t like.
 When not wearing your jewelry, store in your pouch or jewelry box to avoid scratching or tangling. 
 
CLEANING 
 Need a quick touch up on your solid gold and 14K Gold Fill jewelry,  use your polishing cloth. Rub around your piece to remove dirt.
( You’ll notice your cloth turning black. This isn’t from your jewelry, it’s the chemical reaction between the cloth and the metal. )
 Cleaning solid gold, gold-fill and gold plated jewelry:
 To clean, mix a few drops of detergent-free soap with warm water and soak your jewelry. With a very soft toothbrush, clean each piece. Rinse with care and be careful not to drop it down your drain.  Dry with a soft cloth. 
 
STAY GOLD SERVICE
 Our lifetime pledge includes a free cleaning with each solid gold order. 
 If at any time your jewelry gets scratched or you want a deep cleaning,  EM is here for you. We can reach into those tiny crevices and polish out those scratches to make your gold sparkle again. 
 
Allow up to 2 weeks for the process. 

Updates In Response to COVID-19

 

You can still shop jewelry on Elisha-Marie.com 

 In Stock Jewelry   ships in 1-3 business days plus shipping time

Made To Order Jewelry  ships in 2- 4 weeks

You now get 60 days to return you jewelry. 

Lifetime Guarantee 

What materials do you use?

Recycled precious metals, conflict-free diamonds and genuine gemstones  


I need my order asap!

No problem, we have a full stock of Ready To Wear Jewelry here.

Can I upgrade my shipping? Yes, you have the option to upgrade shipping for all our

In Stock jewelry. 

What if I have metal sensitivities?

I never use harmful materials like nickel, lead or cadmium. Our skin can sometimes become sensitive to certain metals. This can cause either a discoloration of the skin, or a rash. Keep in mind that Gold-fill and Gold-plated jewelry have base metals such as copper or brass. If you think you may have a sensitivity to them, go with solid gold jewelry.

Read More here

Can a ring be made in my custom size?

Yes, you can custom order a ring design in full, half and quarter sizes. The cost is $45, this is due to the cost of labor and extra gold needed to make your ring.  This request is a final sale.Order your Custom Ring size here.

Can I order a design in a different gold color?

Yes, most of the designs are available in a different color, like Rose Gold or White Gold for an extra cost.  This custom design is a final sale item.

Get started by emailing us at hello@elisha-marie.com

What's the difference between solid gold, gold-fill and gold-plated?

Fine Jewelry is solid gold and genuine gemstones and can wear it daily without it tarnishing. Fine Jewelry is durable enough to wash your hands, shower, and swim if it's a solid gold band. If it has softer gemstones like Opal, stay clear of the water. Going to the pool or the beach? Remove chlorine or salt water with gentle soap and water.
If your jewelry needs an extra shine boost, I have you covered.
When you buy a solid gold piece, you get a lifetime guarantee and one free polishing and cleaning.


Semi-Fine Jewelry or Demi-Fine Jewelry is between fine and fashion jewelry. It is an affordable and fashion-forward option. Semi Jewelry is gold-plated, gold vermeil, or gold fill jewelry. Its made with a high-quality base metal like sterling silver.
Often, designed with semi-precious stones like Lapis, and Turquoise. These pieces need a bit more care and don't do well with water. These are pieces that look great for a while but won’t last a lifetime. 


Fashion Jewelry is brass, bronze, or copper or gold-plated jewelry that has a base metal like brass.  Take care when wearing in water as they will tarnish fast.  To bring back that high shine, use a polishing cloth.  

Do you make engagement or wedding rings?

Yes, I would love to design a meaningful and sentimental piece of jewelry for you. To get started designing modern heirlooms, click here. 

Where is your jewelry made?

The majority of EM designs are created in-house. I also partner with ethical artisans in New York, and Los Angeles for the creation process. Your order gets packaged and ships from our Austin Texas studio.

What if I need to send a gift? 

No problem, we can help you! You can now add a different shipping address to many people during checkout.
Let's say your Mom lives in NY and your sister lives in LA and you want to send them necklaces.
Add the necklaces to your cart and enter an address for each necklace and an optional gift message. Viola! It's that easy.  

 

Tired of guessing your ring size?

The Ring Sizer helps you find your accurate size in the comfort of your home. Simply adjust the sizer to your finger and find your ring size! 

Can be used on multiple fingers.

Measures U.S. sizes 1–17 in half-size increments

It's a reusable ring sizer that ships to your door in a few days

 

If you need help, email at hello@elisha-marie.com 

 

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