We ask that you spend a minimum of $100 dollars on initial orders.
Benefits to you:
- Net 60 payment terms
- Easy online wholesale ordering
- World-class customer support
- Retailers new to Faire receive $100 in credit plus one year of free freight
Orders are shipped within 1-4 weeks upon receipt of order unless you request a specific ship date. Rush orders are processed as quickly as our workload allows. Our handmade jewelry is made to order, and we do our best to fill orders as quickly as possible.
Shipping Costs / Damage Claims
All orders are shipped USPS Priority Mail with delivery confirmation, tracking number and insurance, unless otherwise specified. Alternative shipping is available upon request. All orders are confirmed email with your tracking number. All of our pieces are handmade in our design studio in Austin, Texas and shipping originates from there.
In the event of damage during transit, please contact our studio for instructions on how to handle the claim. Please keep all packaging materials. Any claim for damage during shipping or defective goods must be made within 5 days of receipt of good and accompanied by the original packaging. Defective or damaged goods will be repaired or replaced by EM Jewelry.
All rings, necklaces, and bracelets are tagged with an Elisha Marie hang tag. Earrings come on an earring card. Each piece is individually bagged in a clear cello bag, labeled, and carefully packed in a cardboard box.
Retailers might purchase incorrect items, or order a bit too much product. In these cases, retailers are able to cancel their orders directly from their “Orders” page within the first 24 hours, as long as we have not started processing the order.
Free & Easy Returns