Shipping & Returns
|When your order from Elisha Marie, I carefully make your item by hand in my Austin, Tx studio. Once your item has been made, an email with your shipping confirmation and the tracking number will be sent.|
PRODUCTION + SHIPPING = ESTIMATED ARRIVAL
Ready To Wear and Product Drop Jewelry
Ships in 1-2 business days plus shipping time
Made To Order Jewelry
Ships in 1-4 weeks plus shipping time
RETURNSIf you are not happy with your purchase, you can return it within 15 days of purchase for a refund minus shipping charges.
Ship your order securely in a small box or bubble wrap and your printed order receipt.
Ship your package to:
PO BOX 92193
Austin TX 78709
The customer is responsible for all return shipping costs. I recommend that you ship with an insured courier such as UPS, FedEx, or USPS Parcel Post.
ELISHA MARIE is not responsible for returned items damaged or lost in transit.
All international shipments are sent through Customs and this process can take up to 60 days for them to release the package for shipping to your address. Customs pay require a fee for your package depending on your country.
EM Jewelry is not liable for duties or fees. All fees must be paid by customer. Tracking numbers will be updated once your package has passed customs.