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Shipping & Returns

THE CREATION PROCESS

When your order from Elisha Marie, I carefully make your item by hand in my Austin, Tx studio. Please, allow up to 1-4 weeks for the creation process. Once your item has been made, an email with your shipping confirmation and the tracking number will be sent. 

PRODUCTION + SHIPPING = ESTIMATED ARRIVAL

 

READY TO SHIP ITEMS ( 1 business day )

 USPS First Class Package 2-5 Days (USA) - $4

USPS Priority Mail Package 2-3 Days (USA) - $8

USPS Express 1-2 business days (USA) - $30

USPS First Class International Package 6-10 Days(Canada) - $10

USPS First Class International Package 15-45 Days (all other countries) - $15

 

MADE TO ORDER ITEMS ( 1-4 Weeks )

 USPS First Class Package 2-5 Days (USA) - $4

USPS Priority Mail Package 2-3 Days (USA) - $8

USPS Express 1-2 business days (USA) - $30

USPS First Class International Package 6-10 Days (Canada) - $10

USPS First Class International Package 15-45 Days (all other countries) - $15

 

 

EXCHANGES & RETURNS

At Elisha Marie, I want you to be thrilled with your purchase! When your order from Elisha Marie, I make your item by hand in my Austin, Tx studio. I offer returns or exchanges (if the item is in stock) minus shipping charges within 7 days of purchase.
Please, contact me by email within 7 days to receive instructions on how to ship the item back to our studio. 
The customer is responsible for all return shipping costs.  I recommend that you ship with an insured courier such as UPS, FedEx, or USPS Parcel Post.
ELISHA MARIE is not responsible for returned items damaged or lost in transit.