RETURNS +
EXCHANGES

Returns + exchanges

Elisha Marie accepts returns on regular priced items that meet the following requirements:

  • Return is initiated by the customer within 7 days of delivery date.
  • The item(s) is new, unworn, unwashed and in original packaging with tags attached.
  • The item is mailed back to the boutique within 7 days of return authorization. We suggest mailing your package as soon as possible.
  • We will process the refund less the cost of return shipping once item is received.

 

Final Sale Items

Please note that all Sale and Make an Offer items are FINAL SALE and cannot be returned. Exceptions include damaged items . If you would like to return a defective product, you must notify us no later than 7 days after delivery. No returns will be accepted if you fail to notify us within the 7 day period or fail to ship the product back to us. Store credit will be offered for any returned items.

Exchanges

Exchanges must meet the following requirements:
• Exchange is initiated by the customer within 7 days of delivery date.
• Available inventory
• The item(s) is new, unworn, unwashed and in original packaging with tags attached.
Due to the handmade process, Elisha Marie cannot accept exchanges on Sale items.

To begin the return process, please email elisha@elisha-marie.com with your order number and details about your return or exchange. A printable prepaid shipping label will be emailed to you. Simply, package the item in protective box and drop off at your local USPS. Please, ship the item within 7 days to receive a refund or exchange. After 7 days, the prepaid postage will be invalid.

Request a return

To begin the return process, please email elisha@elisha-marie.com with your order number and details about your return or exchange. A printable prepaid shipping label will be emailed to you. Simply, package the item in protective box and drop off at your local USPS. Please, ship the item within 7 days to receive a refund or exchange. After 7 days, the prepaid postage will be invalid and a return will not be allowed.